Shipping Information

How do I know the weight of my goods?

The weight of the goods that you are purchasing will be automatically calculated during the checkout process.

 

How much will I pay for freight?

The freight charge will be calculated and displayed during the checkout process. The freight is calculated based on the weight, destination and address type of your order.

 

How long until my order is delivered?

Deliveries to Sydney, Melbourne and Brisbane metropolitan addresses will be delivered within 3 working days from goods being despatched. Deliveries to all other locations in Australia will be made within a maximum of 10 working days.

 

Important note!

All deliveries are sent with registered couriers who MUST obtain a signature at time of delivery - they are not permitted to leave goods without a signature and will return the goods back to our warehouse in the event that nobody is available to sign for the goods.

 

All deliveries are sent with registered couriers who MUST obtain a signature at time of delivery - they are not permitted to leave goods without a signature of someone at that address. If the goods are for home use you might want to have the goods sent care of your work address as we cannot predict the exact time that the couriers will deliver to your home (deliveries can occur anywhere between 9:00am-5:00 pm weekdays, depending on your postcode).

 

The delivery time is an 'estimate' only and the delivery date will be affected by:

A. Clearance of your payment to us from your financial institution;

B. Whether there is a shortage of parts for the system that you have ordered;

C. Your delivery address. If you live in a non-metropolitan or regional delivery zone a longer delivery time may apply to your order.

Why is it important to indicate Residential or Business Address?

Different couriers are used for residential and business addresses. Residential deliveries require a specific service to ensure they are delivered promptly and it is important that you indicate the correct address type in your shipping information.

 

Delivery Terms & Conditions

 

  • Orders that may require address change after dispatch from NanoByte's warehouse are subject to additional fees.

  • Shipping maybe charged if the product is being sent as a replacement under warranty.

  • Other products may include free shipping, if not stated, these products will exclude shipping fees and charges will be applied for shipping based on the location of the customer.

 

HP Estimated Delivery Times:

 

Custom Configurations

Products

   

Models

   

Estimated Delivery Times

Laptops

   

COMPAQ, PAVILION, ProBook, Elite, FOLIO

   

Varies based on configuration

Desktops

   

Pro 3330, 8200 SFF

   

3-5 working days

     

3300 MT, 4000 SFF, 8000 SFF/USDT

   

3-5 working days

     

6200 SFF, 6200 MT, 8200 USDT

   

5-7 working days

     

8200 All-in-One

   

5-7 working days

Workstations

   

HP Z210 CMT/SFF workstations

   

7-10 working days

Electronic and accessories

   

Printers, Monitors, Adapters and other accessories

   

3-5 working days

Servers, Storage, Networking

   

HP DL/ML Servers, HP Storage, Procurve Switch

   

Varies based on configuration

 


 

DELL Estimated Delivery Times:

 

Custom Configurations

Products

   

Models

   

Estimated Delivery Times

Laptops

   

Inspiron, XPS, Alienware, Vostro, Latitude

   

11-17 working days

Desktops

   

Inspiron, XPS

   

11-17 working days

     

Vostro, OptiPlex

   

7-10 working days

     

Alienware

   

14-20 working days

     

Vostro All-in-One

   

12-15 working days

Workstations

   

Dell Precision workstations

   

7-10 working days

Electronic and accessories

   

Printers, monitors, projectors and other accessories

   

7-10 working days

Servers, Storage, Networking

   

PowerEdge, PowerVault, PowerConnect

   

Varies based on configuration

 

Other Products: All other products are subject to delivery time frames of 4-7 working days.


 

It is always our intent to provide you with the lowest possible shipping rates when your orders fall into the weight affected categories. To that end and depending on the sale conditions, we will may choose to subsidise some larger items such as Servers/UPS/Server racks to give you the best possible value.

 

Please note that much of our shipping is subsidised across the board so you only pay a portion of the actual shipping costs under most circumstances.