HP 3y Next Business Day Response Onsite w/Defective Media Retention RPOS Sol Supp

SKU
UM997E
AUD $259.53 AUD $235.94
Out of stock
3y Next Business Day Response Onsite w/Defective Media Retention RPOS Sol Supp
  • Remote problem diagnosis and support
  • HP electronic remote support solution
  • Onsite hardware support
  • Materials, parts, and return shipping included
  • Coverage includes up to 6 POS peripherals
  • Escalation management
  • Access to electronic support information
  • Defective media retention
More Information
SKU UM997E
EAN 4580511542993
Manufacturer HP
Availability N
PDF URLs View PDF

Support coverage for your entire POS solution

Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

When hardware issues come up, the sooner you can get running again, the better. Our HP Onsite Solution Support[1] is specially designed for your HP Point of Service products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.
Features
Number of years3 year(s)
TypeOn-site
HP segmentBusiness, Enterprise
Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeOnsite repair
Service methodOnsite repair
Response timeNext business day response
Place of serviceOnsite
Duration3 years
Coverage period36 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionDefective media retention; PC Solution
Additional informationIncludes coverage for 1 external monitor up to 22" and up to 6 HP peripherals
Technical details
HP segmentBusiness, Enterprise
Search engine powered by ElasticSuite